It was that way this weekend too. Did not want to talk to Phil either. - Too sad Posted: Sep 20th, 2016 - 11:32 am In Reply to: audio - sissy
It is a sad statement that no one wants to talk to Phil. File a Remedy ticket, and you know Phil will call you. He will have not have read any of the info you painstakingly detailed, will ask you for info, all of which you had included in the note, hem and haw, maybe take over your computer and putz around, and end the call in the same confused state, often stating he will have to escalate the ticket. The last time I filed a ticket, I took downtime for the time he wasted.
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