Cigna Home Pharmacy BLOWS - anon Posted: Sep 14th, 2016 - 2:45 pm
Took money out of my account and have NOT received drugs. Have been calling daily for over a week and getting the runaround. Either refund my money or send the drugs. Today, I was trying to explain ONCE AGAIN and they hung up on me. I have not shouted at them or lost my cool but now I am beyond irate. What a bunch of incompetent MORONS. I used them years ago and they screwed up. Went into this thinking that it would be okay. Oh how naive I was. Going to send them a nasty letter via FAX. I can ill afford to lose the money. Going back to local pharmacy. Will have to pay more but at least I won't have the aggravation. Curses to them. Lucky they don't have to be 99.65% accurate. It seems like customer service is a joke with them.
Going to tell everyone that will listen what a lousy company they are.
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