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Nuance

It will be interesting to see how many different - answers you get. :) sm

Posted: Jun 26th, 2016 - 2:56 pm In Reply to: How to handle OOW - sm

I usually keep checking for work during my entire shift. OOW seems to occur when TSM and my POC are off work, so my TSM told me to clock out, send the OOW email, and if no response or work, send another email stating I will check back every 30 (or whatever) minutes during my shift. No problems doing it this way, so far.

Another OOW question: When OOW, do you do the 15-min clock out just the first time it happens, or every time during your shift? I can't seem to get a straight answer on this. TIA.

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