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Nuance

You need to send an email to the TSM in - charge of the a/c and cc your own TSM

Posted: Jun 20th, 2016 - 6:06 pm In Reply to: How to get straight type pay? - all smiles

You need to indicate the ID No. of the job (which ID No. you can only see when you are out of the platform of course) and explain that you were forced to straight type the supposedly ASR report. They will credit you straight type for the report - there is a way they can check how many characters the ASR put in the draft and how many you typed I guess.

Still, it's a real time consumer and again we are guilty (pay wise) until proven innocent - by ourselves! - at our own cost!

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