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M*Modal

Start sending every job that is like this to your PC - sm

Posted: Feb 5th, 2016 - 2:27 pm In Reply to: Are they naive or what? - MT

I had the most horrendous dictation this morning from the "NJ" account in MCs POD. I did the best I could, sent it to QA, and then also whipped an e-mail to the PC asking her to look into the report. I specifically stated that the MDs should be responsible for listening back to their dictation to make sure it is clear and comprehensible. I also told her that these need to be reported to the facility and the MD contacted to find out what is causing the poor quality sound. We should have a way to flag these reports as such and Tech Support to have to look into these.

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