....they were going to have to give me a primary account where I could understand what the doctors were saying. I have a backup account, but I rarely get to type it because there is pretty much always work on my primary, but I am stuck at 7 cpl and MUP (i.e. minimum wage) when I'm used to making almost $15.00 an hour! I have given up trying to meet productivity, because no matter how hard I try I just cannot do it with this account. I am concentrating on accuracy. Well, we'll see how long that lasts! Long story short....I feel your pain!