Patient Appointment Scheduler - work from home (Nationwide) - American Health Connection Posted: Sep 28th, 2015 - 7:20 pm
American Health Connection ( http:// americanhealthconnection.com ), a national healthcare call center company is looking for Patient Care Specialists. This is a full time position. This person will communicate with patients via telephone, schedule appointments or follow a predefined script. Position offers a competitive salary and benefits package as well as a flexible work environment.
To become a successful Patient Communication Specialist you will need the proper headset equipment. Visit http://americanhealthconnectionheadsets.com/ for approved list of headsets at a discounted rate.
We currently have full-time hourly positions on first, second and third shifts.
Patient Communication Specialists work from home.
Required Skills & Experience:
⢠Minimum 2 years recent experience in medical-oriented scheduling environment - preferably large physician practice or central scheduling
⢠Bilingual in any of the following languages is a big plus: Spanish, Mandarin or Cantonese
⢠Experience with handling large call volumes, preferably with use of VOIP call systems
⢠Experience with scheduling radiology and diagnostic procedures
⢠Experience with pre-registration and insurance verification
⢠Experience with basic insurance guidelines
⢠Excellent communication skills, customer service skills and phone etiquette
⢠Ability to multitask - with basic knowledge of PC common applications
⢠Experience with working in home remote environment - with dedicated office space that can be closed off by a door for security
You will need to upgrade your system and your internet connection if the following minimum system requirements are not met.
⢠Antivirus Protection with current subscription.
⢠Desktop/tower PC with 22-inch monitor. No Laptops.
⢠High-Speed Internet with modem and ability to directly connect modem to PC.
⢠Internet speed must be able to meet speed test minimum of 20 download & 5 upload. Run speed test at www.speedtest.net. Ask your provider if an upgrade would help?
⢠Operating System: Windows 7 or Windows 8.1 (64Bit/32Bit).
⢠Intel Core i3 or AMD equivalent Processor 2.4GHz or higher, minimum of 4GB RAM.
Apply only by email jobs@ahconn.com. NO PHONE CALLS PLEASE.
We take pride in having a diverse workforce and all employment decisions are made without regard to race, religion, color, gender, age, national origin, marital status, mental or physical disabilities, veteran status, sexual orientation or any other characteristic protected by applicable law. American Health Connection is an equal opportunity employer.
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