Otherwise, I agree with everything you said. The upper management don't care at all. The employees are like robots with no feelings to them, or they have no feelings for us. I'm looking forward to pulling a class action lawsuit in a few years (estimate about 2 years) for the unpaid work they make us do, for example, checking and making changes to the header. If we're paid only for each line (and pennies at that), we should only be accountable for what's on the document and not what's on the header or cc the right people (sometimes you have to search and that takes time). Ha! Ha! Ha! Can't wait for them to get their comeuppance!